Our Commitment to You During COVID-19
The well-being of our employees, our customers, our communities, and our environment is an underlying principle of our approach to business here at Enthalpy. Now, more than ever, we take that well-being to heart as we continue to adjust to the challenges resulting from the coronavirus (COVID-19). Know that we at Enthalpy are committed to operating in a safe and responsible manner during our ongoing business together.
Enthalpy continues to follow the direction of federal, state, and local governments regarding our operations, and we are closely monitoring the latest reports from CDC and WHO. We are striving to support our customers under all circumstances while ensuring the well-being of our teams and community members. In communities where our operations and personnel are under “shelter in place” orders, we are working with our clients and local authorities to provide necessary support while following the recommended precautions of the health authorities.
Regarding our business operations: sample receipt, analysis, and reporting will continue to operate. We’ve also instituted appropriate cleaning and disinfecting techniques with our sampling kits, crews, couriers, and sample control staff. In communities “sheltered in place,” we may utilize the service of other laboratories in our network to support our clients needing urgent services.
We will continue to closely monitor the situation and evaluate additional measures to support our customers, team members, and community as needed. Given this is an evolving situation, we will provide updates regarding any adjustments to our procedures or operations.
We sincerely appreciate your patience during this time and are committed to maintaining transparent and open communication with you.
Safe wishes,
The Enthalpy Team